Terms and Conditions

Trade Kitchens For All eCommerce Terms & Conditions

Overview

These are the eCommerce Terms and Conditions (the ‘Terms’) for Trade Kitchens For All (‘we’, ‘us’, ‘our’), which sets out the basis on which we agree to supply our products (the ‘Products’) to you, via our website www.tradekitchensforall.co.uk or such other websites applications or digital platforms operated by us from time to time (the ‘Website’) and on which you may use our Website. These Terms govern the contractual relationship between you and us when you purchase our Products via the Website and your use of the Website and are to be read in conjunction with our Cancellations & Returns Policy.

These Terms contain important information regarding our Products and also apply to all customers who purchase our Products for any commercial, business or re-sale purpose (hereafter, referred to as ‘Business’) and to consumers who purchase our Products for any domestic purpose (hereafter ‘Consumer’). We acknowledge that you may either be a Consumer or a Business and throughout these Terms, you will have differing rights and obligations depending on whether you are purchasing Products as a Consumer or a Business. These Terms will clearly identify which clauses apply only to Businesses and which clauses only apply to Consumers. Where no such indication is made, the relevant clause shall apply to both Businesses and Consumers.

Where you are Consumer, your rights under the Consumer Rights Act 2015 (‘CRA 2015’) and the Consumer Contracts (Information, Cancellation and Charges) Regulations 2013 (‘2013 Regulations’) will apply. Please ensure that you read these Terms carefully and make sure that you fully understand these Terms before ordering any Products from our Website or using our Website. By using our Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website.

We may amend these Terms (and any of our other policies) from time to time to reflect updates on our Products. The amended version will appear on our Website and every time you wish to purchase any Products from us, please review these Terms to ensure that you understand the terms which will apply at the time. We will not file a copy of the contract between you and us and you should therefore print a copy of these Terms or save them to your computer for future reference.

Information About Us & Contact Details

We are David John Interiors Limited trading as Trade Kitchens For All, a company registered in England and Wales under company number 06212182 and with our registered address at Long Meadow Farm, Church Lane, Clifton, Preston, Lancashire, PR4 0ZE. Our VAT number is 703401489.

You can contact us by:

e-mail at sales@tradekitchensforall.co.uk; or
telephone at 01772 682002; or
writing to us at Long Meadow Farm, Church Lane, Clifton, Preston, Lancashire, PR4 0ZE; or
using the online contact us form via our Website.

If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

When we use the words ‘writing’ or ‘written’ in these Terms, this includes email but not fax.

How We Use Your Personal Information

We will only use your personal information in accordance with the terms set out in our Privacy & Cookies Policy. Please take the time to read these, as they include important terms which apply to you.

Use of Our Website

We cannot guarantee that our Website, any content on it, will always be available or uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business or operational reasons. If you have created an account to use the Website, we will try to give you as much notice as is possible of any suspension or withdrawal.

If, during the order process for our Products, you create an account to use our Website, you will need to choose a password as part of our security procedures. You must treat this information as confidential and not share it with anybody else.

We may disable any user account at any time if in our reasonable opinion you have failed to comply with any of these Terms.

If you know or suspect anyone other than you knows your account details, you must promptly notify us by contacting us (see above).

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it or suggest any form of association, approval or endorsement on our part where none exists.

If you wish to link to or make any use of content on our Website other than that set out above, you must obtain express consent from us, which we may withdraw at any time.

Purchasing Products From Us

If you wish to purchase the Products via our Website, you can do so by either creating an account or by proceeding as a guest. To raise your Order (hereafter, the ‘Order’) for the Products, you must select the Products that you wish to purchase, your desired delivery method and proceed to complete the Order at the checkout page of the Website. Our order process allows you to check and amend any errors before submitting your Order to us and we recommend that you take the time to read and check your Order at each part of the order process to ensure the correct details are provided.

You can either raise an Order for our bespoke products (hereafter, ‘Bespoke Products’) or our standard products (hereafter ‘Standard Products’). If you raise an Order for our Bespoke Products, you may be asked to provide us with a specification, including measurements, colours and materials (hereafter, the ‘Specification’) prior to you completing the Order. The Order is an offer to purchase the Products from us.

Once you have submitted your Order, you will receive an automatic email confirmation which will be sent to the email address that you provided when raising the Order (the ‘Order Acknowledgment’) from us acknowledging that we have received your Order. The Order Acknowledgement is an automated response and is not acceptance by us of your Order. This Order Acknowledgment will provide you with a summary of the Products that are subject to that Order, the applicable costs, and the delivery formalities. Within the Order Acknowledgment we will also provide you with a unique Order number, which can be used when raising any queries with us. It is vitally important that you ensure that any email address provided within the Order is correct, as we can have no responsibility for any losses that you may suffer where you provide us with an incorrect email address.

By raising an Order via our Website, you agree that you are:

aged 18 or over;
legally capable of entering into binding contracts;
if you are a Business, you warrant that you have authority to bind any business on whose behalf you use our Website to purchase Products; and
a resident within one of our serviced countries (and that you will provide, full, complete and accurate information regarding the delivery address within your Order).

We will, at our discretion, decide whether to accept or refuse your Order. If we are unable to accept your Order, we will inform you of this by email following submission of your Order. Within this email, we will inform you of suggested alternatives where appropriate or if there are no suitable alternatives, we will promptly refund any sums that have been paid by you.

If we accept your Order, we will email you to confirm acceptance of the Order and provide you with confirmation of the details subject to the Order, the amount paid and the estimated delivery time frame (hereafter the ‘Order Confirmation’). It is at this stage that the contract will come into existence between you and us and the Products will be arranged.

Price and Payment

The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being and it will be indicated on the checkout function of the Website, save to the extent that it is adjusted in any way in accordance with these Terms. We use all reasonable efforts to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system.

Details regarding acceptable payment methods is contained on the Website at the time of raising your Order and at which point we require payment to be made. We may, however, offer flexible payment options from time to time via Klarna, and where this is the case, information regarding those payment options will be made available via our Website or otherwise communicated to you in writing. Please note that any payments made through Klarna via the check-out process may be subject to additional terms and conditions.

Please note that you do not own the Products until we have received payment in full and in cleared funds and where any Products are delivered prior to payment being received, you hereby agree to give us full and unrestricted access to your property to collect the Products where you do not pay in full for them, including all applicable delivery charges.

If you are a Consumer:

If the rate of VAT changes between the date of your order and the date we supply the Products, we will adjust the rate of VAT you pay, unless you have already paid for the Products in full before the change in the rate of VAT takes effect.

If you are a Business:

All amounts payable by you under these Terms are exclusive of amounts in respect of VAT from time to time. Where any VAT applies, you shall, on receipt of a valid VAT invoice from us, pay to us such additional amounts in respect of VAT as are chargeable on the supply of the Products at the same as payment is due on raising your order.

You must pay all amounts due to us under these Terms in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

7. Our Products

The images and descriptions of the Products on our Website and/or any promotional material are displayed for illustrative purposes only. Although we have made every effort to display the colours, details, measurements and descriptions of Products accurately, we cannot guarantee that a device’s display of the colours and size or the printed picture in our promotional material accurately reflects the colour and size of the Products. Your Products may vary slightly from those images and those Products made of natural materials such as wood and stone will contain natural variations.

Although we have made every effort to be as accurate as possible, Standard Products may not exactly match all sizes, weights, capacities, dimensions and measurements indicated on our Website and accordingly the dimensions of Standard Products you receive may differ slightly from those listed on our Website. It is your responsibility to ensure that:

(a) there is adequate access to your property for delivery of the Products to take place; and
(b) the suitability of the Products ordered for your chosen location and purpose.

The packaging of the Products may vary from that shown on images on our Website and/or any promotional material.

Our Website contains a large number of Products, and it is always possible that, despite our best efforts, some of the Products on our Website may be incorrectly priced. If we discover an error in the price of the Products you have ordered, we will inform you in writing to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your Order. We will not process your Order until we have your received your written instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the Order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

All Products shown on our Website are subject to availability and we will inform you by email if the Product you have ordered is not available and we will promptly refund any sums that have been paid by you.

Some of our Products that we supply are Bespoke Products, to be provided in accordance with the Specification or otherwise. The Specification that is provided by you will be used exactly (save to the extent that we may make minor adjustments and tolerances including, where reasonably required, size adjustments and colour matching, which will not adversely affect the overall appearance of the final Bespoke Product) how it is provided to us by you in order to create your Bespoke Product. It is your responsible for ensuring that the Specification provided is correct, and we will not be held responsible where this is not the case.

If you are a Business:

To the extent that the Bespoke Products are to be manufactured in accordance with a Specification supplied by you, you shall indemnify us, keep us indemnified and hold us harmless from and against all losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other professional costs and expenses, suffered or incurred by us in connection with any claim made against us for actual or alleged infringement of any intellectual property rights whether or not registered arising out of or in connection with our use of the Specification. This clause shall survive termination of the contract.

We reserve the right to amend the Specification if required by any applicable statutory or regulatory requirements from time to time or to improve the Bespoke Products where to do so would not have a material adverse effect on you.

8. Changes To Your Order

If you wish to make a change to your Order, please contact us. We will let you know if the change is possible. If it is possible, we will let you know about any changes to the price of the Product, applicable delivery dates or fees or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.

Prices for our Products may change from time to time, but changes will not affect any Order which you have submitted, and we have provided confirmation of within your Order Confirmation.

Please note that it is not possible to change your Order once the Products have been dispatched to you. It may be possible to return the Products (please see our Cancellation & Returns Policy), however return costs may apply.

We may make minor changes to your Order in order to:

(a) reflect changes in relevant laws and regulatory requirements; or
(b) implement minor technical adjustments and improvements, for example to address a security threat.

Please note that if you have purchased Bespoke Products and we have already started producing your Bespoke Products using your Specification, it will not be possible to change your Order.

Delivery

The price of a Product does not include delivery charges and our delivery charges will be as displayed to you on the Website and within your Order Confirmation. Dependent on the Products you wish to purchase, the delivery costs and the delivery time frame will vary. We will provide you with an estimated lead time for delivery of the Products, however, please note that we can never guarantee when delivery will take place.

You also have the option of collecting your Products from our address (as notified to you during the order process) yourself or through your own courier. If you would like to exercise this option, please ensure that this option is chosen when proceeding through the check-out process when you submit your Order. We will arrange a date and time with you in which you (or your elected courier) can do this. You or your courier will need to quote your Order number on collection as well as producing some ID, otherwise we will not release the Products. Where you have appointed a courier, when we contact you to arrange collection of the Products you will also be required to provide details regarding the identity of the courier (whom will also be required to comply with the requirements under this paragraph on your behalf). You will also only be able to collect your Products one we have notified you that your Products are ready for collection.

We will do our best to deliver your Order by the estimated delivery date set out in the Order Confirmation. Time is not of the essence in delivery, which means that unless you notify us that delivery by an agreed date is essential prior to us sending the Order Confirmation, you will not be able to end the contract if we do not deliver the Products by that date. We do our best to supply the Products to you in accordance with your preferred date, but you agree that we cannot make any guarantees. We will arrange to contact you directly or through our third-party courier to agree and confirm the delivery date when it is known.

We may deliver the Products in instalments if all of the Products are not available at the same time for delivery. We will arrange delivery of the first instalment and when the further instalment is available for delivery, we will contact you again to arrange this further delivery. Delivery will be completed when we deliver all the Products to the address you provided to us within your Order.

You must ensure that either you or a member of your household (that is at least 18 years old) are present at the delivery address at the schedule time on the delivery date. The Products will be your responsibility from the completion of delivery and, subject to any rights which you have as a consumer, upon receipt of the Products it is your responsibility to inspect the Products and sign for them as ‘undamaged’ or ‘damaged’ accordingly.

Where the Products to be delivered are large/bulky items, it will be your responsibility to ensure that arrangements are made to move the Products from the curbside to your property and to assess if they will fit through doors or other accessways.

If it comes to our attention that we have been unable to deliver the Products to you (for example, no one is available at your address to take delivery), we will leave you a note informing you that the delivery of the Products was attempted but that we have not been able to successfully deliver the Products on the agreed date and time. This note will also provide you with the required information on how you are able to arrange a redelivery of the Products. Please note that in these circumstances, additional charges may be incurred and will be payable in advance of any redelivery.

Please also note that where the delivery of the Products is taking place via our third-party couriers, we have separate contractual relations with those third-party couriers. We will inform you of any further conditions that will apply in relation to the delivery of the Products to you in such circumstances.

If our supply of the Products is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any Products you have paid for but not received.

We offer a range of overseas delivery options, which will be presented to you at the checkout stage when you are raising your Order. We do not, however, deliver to addresses outside of the European Union (‘EU’). Once you have presented your shipping address and completed all relevant details, our systems can then present you with costs of delivery to your address. Where Orders are placed for Products from outside the EU, this Order must be for delivery to an address within the UK or the EU. Please also note that, depending on the country in which the Products are being delivered to further costs, charges, duties, levies (etc.) may apply in relation to your purchase of the Products, for which you will be responsible. We have no knowledge of, and no responsibility for, the laws in your country of residence. Please contact us on the contact details provided in clause 1 for a no obligation quotation for international delivery charges. By purchasing the Products, you agree and acknowledge that you are legally obliged and responsible for any import formalities, duties, tariffs, levies or taxes that may apply within your country of residence. For the avoidance of doubt, you are responsible for ensuring that the Products are legally capable of being imported into your country and are the “importer of record”.

If you are a Business:

The risk in the Products shall pass to you on delivery of the Products in line with this clause 9.

Title to the Product shall not pass to you until the later of when we receive payment in full for the Products or the successful delivery of the Products in line with this clause 9.

Consumer Cancellation Rights: The Consumer’s Attention Is Drawn To This Clause

This clause only applies if you are a Consumer:

Where you have bought Products via our Website, under the 2013 Regulations you have a legal right to change your mind within 14-days (‘Cancellation Period’) of your receipt of the Products and receive a refund for any payments you have made.

For information on your cancellation and returns rights, please see our Cancellation & Returns Policy.

If There Is A Problem With The Products

If you have any questions or complaints about the Products, please contact us on the details set out above.

If you are a Consumer:

We are under a legal duty to supply Products that are in conformity with this contract. For detailed information about your key legal rights please visit Citizens’ Advice Bureau website www.adviceguide.org.uk or call 03454 04 05 06. Nothing in these Terms will affect your legal rights.

If you wish to exercise your legal rights to reject the Products (note that this does not apply when you are exercising your cancellation rights under clause 10, but only where we have failed to comply with our legal obligations), you must notify us of this on the details provided above.

Your Rights To End The Contract – The Consumer’s Attention Is Drawn To This Clause

If you are a Consumer:

You can contact us to end your contract for the Standard Products at any time but can only contact us to end your contract for Bespoke Products for the reasons listed below. In order to cancel the contract, please see our Cancellation & Returns Policy.

In addition to your rights to cancel under our Cancellation & Returns Policy, you may also have a right to terminate the contract in the following circumstances:

(a) if what you have bought is faulty or not as described (an example being where you have ordered one of our Products and what we have delivered is incorrect);
(b) if you want to end the contract because of something we have done or have agreed in writing that we are going to do (an example here is where we have agreed to do something and we have failed to comply with that agreement); or
(c) otherwise where we have breached our obligations under the CRA 2015 (to supply Products that are as described, fit for purpose and of satisfactory quality) and associated laws.

Nothing in these Terms or our Cancellation & Returns Policy seeks to limit or restrict our legal obligations or your rights under the CRA 2015.

Our Rights To End The Contract

We may end the contract at any time and at our absolute discretion by providing notice in writing to you. Specific examples of where we may end the contract are:

(a) you do not, within a reasonable time, allow us to deliver the Products to you;
(b) you act unreasonably or in an obstructive manner when we attempt to deliver the Products to you;
(c) you do not, within a reasonable time, allow us access to your premises to deliver the Products;
(d) the Products are discontinued, or we are no longer able to provide the Products;
(e) we identify a pricing error; or
(f) you do not make payment to us when its due and you still don’t make payment within 7 days of us reminding you that payment is due.

If we end the contract in the situations set out above, we will refund any money you have paid in advance for the Products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaching the contract (for example, where we cannot provide the Products due to your conduct).

If you are a Business:

Without limiting our other rights or remedies, we may terminate the contract with immediate effect by giving written notice to you if:

(a) you commit a material breach of any term of the contract and (if such breach is remediable) fail to remedy that breach within a period of 10 business days of being notified in writing to do so; or
(b) you repeatedly breach any of the terms of the contract in such a manner as to reasonably justify the opinion that its conduct is inconsistent with it having the intention or ability to perform the contract; or
(c) the business takes or has taken against it (other than in relation to a solvent restructuring) any step or action towards its entering bankruptcy, administration, provisional liquidation or any composition or arrangement with its creditors, applying to court for or obtaining a moratorium under Part A1 Insolvency Act 1986, being wound up (whether voluntarily or by order of the court), being struck off the register of companies, having a receiver appointed to any of its assets, or its entering a procedure in any jurisdiction with a similar effect to a procedure listed in this clause; or
(d) the business suspends, threatens to suspend, ceases or threatens to cease to carry on all or a substantial part of its business; or
(e) the business’s financial position deteriorates to such an extent that in our opinion the business’s capability to adequately fulfil its obligations under the contract has been placed in jeopardy; and
(f) you (being an individual) dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing their own affairs or becomes a patient under any mental health legislation.

Without limiting our other rights or remedies, we may terminate the contract with immediate effect by giving written notice to you if you fail to pay any amount due under the contract on the due date for payment. On termination of the contract for any reason you shall immediately pay to us all of our outstanding unpaid invoices and interest.

Termination of the contract shall not affect any of the parties’ rights and remedies that have accrued as at termination, including the right to claim damages in respect of any breach of this contract that existed at or before the date of termination.

Any provision of the contract that expressly or by implication is intended to come into or continue in force on or after termination shall remain in full force and effect.

Manufacturer Guarantees

Some of the Products we sell to you come with a manufacturer’s guarantee. For details of the applicable terms and conditions of any manufacturer’s guarantee, please refer to the manufacturer’s guarantee leaflet that is provided with the Products. To make use of the guarantee you may be required to deal directly with the manufacturer, however, details of how to make a claim under the manufacturer’s guarantee will be detailed within the manufacturer’s guarantee leaflet provided with the Products.

If you are a consumer:

Any manufacturer’s guarantee is provided in addition and does not affect any legal rights you may have under clause 10 and clause 12.

Our Warranty For The Products

For Products we provide that do not have a manufacturer’s guarantee, we provide a warranty (which is a promise under the contract from us to you) that on delivery and for a period of 12 months from delivery, the Products shall be free from material defects.

This warranty does not apply to any defect in the Products arising from:

(a) fair wear and tear;
(b) willful damage, abnormal storage or working conditions, accident, negligence by you or by any third party;
(c) if you fail to assemble, operate or use the Products in accordance with the user instructions provided with the Products;
(d) any alteration or repair to the Products undertaken by you or by a third party who is not authorised by us; or
(e) any Specification provided by you.

If you are a Consumer:

This warranty is in addition and does not affect any legal rights you may have under clause 10 and clause 12.

How To End The Contract With Us (Including If You Are Exercising Cancellation Rights)

If you wish to end the contract with us, please let us know by contacting us in writing on the above contact details. Please ensure that when you contact us, you provide your name, home address, details of the Products purchased, your Order number, your phone number and your email address. We will confirm receipt of this by contacting you in writing, normally by email.

If we have to contact you or give you notice in writing, we will do so by email or by pre-paid post to the address you provide to us in your Order.

If you are a Consumer:

We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind, then, any refund will be made to you in accordance with our Cancellation & Returns Policy.

If you are a Business:

Please note that any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our Website, 24 hours after an e-mail is sent, or three (3) days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee. This clause does not apply to documents served in the course of legal proceedings.

Responsibility For Loss Or Damage – Special Attention Is Particularly Drawn To This Clause

If you are a Consumer:

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to supply Products of a satisfactory quality. We are not responsible for any loss or damage that is not direct, is purely economic in nature or is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the order process. If there are special circumstances applicable to your Order you should specify them when you submit your Order to us and we will consider their effect in deciding whether and on what terms to accept your Order.

We only supply the Products to you for domestic and private use. You agree not to use the Products for any commercial, business or re-sale purposes, and in the event that you do use the Products for such purposes, please see below our liability to you if you are a Business, which shall apply to the contract.

We do not exclude or limit in any way our liability to you where it would be unlawful for us to do so. This includes liability for death or personal injury caused by our negligence or the negligence of one of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Products, including the right to receive Products which are:

(a) as described and match information we provided to you and any sample or model seen or examined by you;
(b) of satisfactory quality;
(c) fit for any particular purpose made known to us;
(d) supplied with reasonable skill and care;
(e) where installed by us, correctly installed; and
(f) for defective products under the Consumer Protection Act 1987.

If you are a Business:

Nothing in these Terms limit or exclude our liability for:

(a) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
(b) fraud or fraudulent misrepresentation; or
(c) any matter in respect of which it would be unlawful for us to exclude or restrict our liability.

Save as set out in this clause above, we will under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the contract for any:

(a) loss of profits;
(b) loss of sales;
(c) loss of business;
(d) loss of revenue;
(e) loss or corruption of data, information or software;
(f) loss of business opportunity;
(g) loss of anticipated savings;
(h) loss of goodwill; or
(i) any indirect, special or consequential loss.

Subject to the provisions of this clause as set out above, our total liability to you in respect of all other losses arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the total price of the Products paid or payable by you to us under the contract.

Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

Intellectual Property Rights

All trade marks, service marks, logos, trade names, content on our Website and any other material that we send to you or appear on our Products, product packaging and/or on the Website, whether registered or not (‘Intellectual Property’) remain the property of us or where applicable our licensors. This Intellectual Property is protected by laws and treaties around the world. All such rights are reserved.

You are permitted to download and print material from our Website provided that this is for your personal use only. You may not reproduce or use the material for commercial use. You are not permitted to make copies of, distribute or alter these materials in any way or otherwise use any material on our Website. Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

You must not use any of the content on our Website or our Intellectual Property for commercial purposes without obtaining a licence to do so from us or our licensors.

Which Laws Apply In The Event Of A Dispute?

These Terms, their subject matter and their formation, are governed by English law. You and we both agree that the Courts of England and Wales will have exclusive jurisdiction.

If you are a Consumer:

If you are a resident in Scotland, you can bring legal proceedings in respect of the Products in Scotland and if you are a resident in Northern Ireland you can bring legal proceedings in respect of the Products in Northern Ireland.

Other Important Terms

We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these Terms and we will always tell you in writing if this happens. You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing.

These Terms, Our Cancellations & Returns Policy, Privacy & Cookies Policy and any terms of use of our Website together with your Order and our acceptance will constitute the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of us which is not set out in writing in a part of that contract.

This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.